Water damage to a home can be the result of a handful of causes: flooding, sewer backup, broken pipes ground water, malfunctioning appliances, fire (water from firefighters), etc. The first thing you need to consider is you and your family’s safety as there are a handful safety hazards that are common following water damage: Electrical, Structural integrity – ceiling / floor collapse, Bacterial / Microbial – sewer backups / flooding.

Once the safety issues are addressed our water mitigation team will inspect and begin to refine the area that's been affected by water damage. We can be onsite in less than 90 minutes for St. Louis area clients. Call our support today and let us help you immediately!

We pride ourselves in having the one of the best response times in the industry and can usually be onsite (within the St. Louis area) in under 90 minutes. Once our water mitigation technicians arrive onsite, the source of the water will be identified and stopped, the damage will then be assessed and a restoration protocol will be devised depending on the type of water [Category 1 (white – clean water), 2 (grey – significant degree of contaminants), or 3 (black – grossly unsanitary)] and [Class of water damage (1, 2, 3, or 4)]. After a thorough evaluation we will provide you with a fast action plan to start the mitigation process. If we need to work with your insurance company then we will communicate with them promptly to make it as simple as possible.

Every minute that you contemplate your next move, water is seeping into areas that could cause serious health risks in as little as 48 hours. At Bio Clean 911, we understand emergency flood damage requires a fast response to stop the root of the water damage. All of our team members have been certified and trained to the highest of standards and require background checks. The minute that you see water, call one of our certfied technicians rush to your location and mitigate the loss. We'll find the root of the problem, stop it, assess it, contain the area, provide a lowest quote, then get our teams & equipment onsite to relieve your water damage problems. We will also work directly with your insurance company to speed the process along. After the job is done we will do a thorough walk through of the infected areas and make sure that you are satisfied with the work.